It is the customer’s obligation to contact the leasing company either by phone, email or certified mail to obtain the Return Instructions (RA) and ship the equipment to a location designated by the leasing company. RA instructions will only be provided once the final lease invoice has been satisfied. Typically, the customer would call the leasing company within the notification period specified in the terms and conditions of the original “Lease Agreement”, and provide them with a written Letter of Intent (LOI) indicating their end of lease option.
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