Kenilworth, N.J. – May 10, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announces that DOCUMENT SOLUTIONS of Kenilworth, New Jersey will be honored with the 2016 Pro-Tech Service Award, a prestigious honor recognizing specific Konica Minolta dealerships that demonstrates exemplary customer support and satisfaction.
A Pro-Tech Service Award winner for the 10th consecutive year, Document Solutions, headed by Kevin Roth and Kevin O’Connor, is an office equipment and information technology company dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain Konica Minolta’s Pro-Tech standard, each element of the Kenilworth-based operation was evaluated and measured in five key categories: Management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, Solutions Support Division, Konica Minolta Business Solutions U.S.A. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
“Once again, we’re humbled and ecstatic at the same time,” says Document Solutions CEO Kevin Roth. “It’s an extreme honor that Konica Minolta recognizes Document Solutions from the hundreds of nationwide dealerships. We’ve always strived to offer a complete suite of both information technology and service equipment and this award just solidifies the notion that Document Solutions is committed to our loyal customers for the long haul.”
Stressing that the prestigious honor isn’t just another sales or marketing award, Kevin O’Connor, vice president of sales at Document Solutions added, “We understand that our customers don’t just care about how much we know copiers and system networks. What they really understand is how much we genuinely care about them and their endeavors. Knowing this, we strive to create family instead of just customers. Customers may come and go, but family is forever.”
About Document Solutions
Document Solutions is an award winning service and technology provider. Document Solutions operates as an office document technology company specializing in sales, leasing and service of office technology solutions. Document Solutions has placed Gold under the category of “Best Print Management Service and IT Consulting & Support Services” in New Jersey Law Journal’s Best of 2014 survey. Lawyers and Legal Administrators across New Jersey cast their votes and overwhelmingly agreed that Document Solutions provides superior products and services when compared to the competition.
Document Solutions has won the Pro-Tech service award for nine straight years and has been consistently recognized by the industry. Document Solutions has also been very involved in and acknowledged by the community for its dedication to social awareness and participation in local fundraising efforts. These achievements are more examples of the commitment to quality, service, and the community. For more information, please visit www.DSBLS.com and Follow Document Solutions on Facebook, LinkedIn, Twitter, and You Tube.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
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